Star H Equine Insurance
Office: 877-827-4480  
About Us  
Star H Equine Insurance Staff

Star H Equine Insurance was founded by Butch and Lucinda (McIver) Human and is an insurance agency devoted solely to serving the insurance needs of the equine industry.

Lucinda Human

Star Lucinda Human
877-827-4480 Ext: 203

Besides handling the day to day duties of running the backside of the agency, Lucinda works with clients and prospective clients on their farm and liability insurance needs. She is a licensed insurance agent and holds the hard earned Agribusiness and Farm Insurance Specialist (AFIS) designation

Lucinda Hunter

Lucinda successfully showed Hunters for almost 30 years, winning many Equitation Medal Finals and Year-End Hunter Championships, both as a Junior and as an Adult. She was an active NCHJA (NC Hunter/Jumper Association) Board Member for years, and judged NCHJA “C” level hunter shows for over 25 years. Lucinda also enjoyed sitting on the Board of Directors of the NC Horse Council for several years.

Lucinda Stop

In 2003, Lucinda made the switch from showing hunters to showing reining horses, achieving her first reining goal in 2007 when, riding her ‘Mr Jerry Jac,’ placed 2nd in the very competitive and prestigious NRHA Rookie of the Year Finals. In 2014, Lucinda tried her hand at showing Futurity horses for a few years, finding it to be quite a fun challenge. Most recently Lucinda and “Made By Magnum” (Bentley) achieved the 2020 and 2022 NRHA Prime Time Non Pro World Champion Titles.

Lucinda stop

Cathy Boles

Star Cathy Boles
Liability and Farm Specialist
877-827-4480 Ext: 202

Cathy looks forward to assisting you with your farm and liability insurance needs and distribution of policies.  When you call Star H you will probably be greeted by Marissa as well.

She came to Star H in 2016 with 10 years’ experience in writing farm coverage while at Johnson Insurance/Johnson Farm & Ag Insurance in Mocksville with a focus on poultry/hog/crop farms.  Licensed in 2003 she started in personal lines, moving to farm/small business in 2007.  Cathy has earned both Certified Insurance Service Representative (CISR) and Agribusiness and Farm Insurance Specialist (AFIS) designations.

Cathy is married to Donald, and they have 2 grown sons, Mark and Randy who live in south Charlotte and Sedalia, NC respectively.
As a young girl Cathy had a pony named Prince for years, then moved on to Dusty, her thoroughbred/quarter horse mix.  She and Dusty had many adventures together, never in the show ring, just pleasure riding until his untimely death a mere 6 weeks prior to her and Donald’s wedding.  Marriage, raising a family, various jobs has kept her from owning another horse, but she has lots of fond memories to pull from.

Now she enjoys babysitting her grand-dog Daisy when Randy and wife Hunter are out of town.

Cathy Boles

Allison Trottier

Star Allison Trottier
Mortality and Major Medical Specialist
877-827-4480 Ext: 210

Allison Trottier began riding saddlebreds at age 8. She moved from saddleseat to hunters when she attended UNCG, where she became the equestrian team captain during her sophomore year. Allison graduated with a B.A. in Nutrition with a minor in Health.

Allison Trottier

Allison and husband Ben love their dogs and many times are found to have a foster living with them. Allison has a quarter horse named Dr. J whom she learned the discipline of reining. Although he’s retired, she has ridden two other reiners to compete in Beginner and Green Reiner classes, earning Top 5 finishes in both the VRHA and SERHA reining associations. Allison now is showing in the NRHA Rookie classes as well as club level Ranch Riding classes.

Allison Trottier

Allison Trottier

Lisa Jones

Star Lisa Jones
Executive Administrative Assistant
877-827-4480 Ext: 206


Lisa Jones and her dogs

Marissa Ruffalo

Star Marissa Ruffalo
Business Manager
877-827-4480 Ext: 201

Melissa joined Star H in February 2018 after relocating here with her husband, Tim, from Chicago, IL. Her primary role here at Star H is accounting, but she assists with day to day operations as well as the mortality department’s checking and distribution of policies.

Marissa is a seasoned office support manager with over 30 years’ experience. Her experience in the corporate world of Chicago began in accounting but quickly grew to include other roles that involved human resources, business administration and other undefined roles as needed. Before relocating, she spent the last 20+ years with the same employer, taking on a multitude of tasks that helped her expand her knowledge and experience in the business world.

In addition to her administrative work, Marissa is involved in fostering dogs for local rescues. She has four dogs, Bailey, Otis, Bella and Gunner, who she adopted from various rescues. She also loves fitness, competing in body building shows in her early years of weightlifting. She is married to Tim, and has two grown children and four grandchildren.


Jackie GrubbsStar Jackie Grubbs

Jackie Grubb
Mortality and Major Medical Specialist
877-827-4480 ext. 207

A lifelong horsewoman, Jackie Grubbs, is a natural fit for Star H Equine Insurance. Riding and showing hunters since the age of 10, Jackie has always enjoyed being around horses. She currently has one horse, Misty. Misty, who has a little “red headed mare sass” is her trusty hunter she’s owned since age 2.

Jackie comes to Star H from a very customer oriented position in the Eyecare industry where she helped folks find the best solution for their eye care needs. She fitted many of us at Star H in glasses before joining our team. Jackie is married to Justin, a Duke Energy Lineman. He is not a horse person, yet supports Jackie and tries to every day to learn more about the horse world! Jackie most recently became a proud new mom in 2023.

Lisa Mastin

Butch Human

Star Butch Human

Butch Human, Co-Owner of Star H Equine Insurance, was a graduate of the University of North Carolina with a degree in Business Administration and a Major in Insurance. He had over 45 years insurance experience and over 50 years involvement with horses, having ridden several World and National Champions and Reserve Champions in both western pleasure and cutting. He transitioned to reining horses, enjoying going to shows with his wife, Lucinda. In 2011, riding ‘Mr. Jerry Jac’ Butch earned his NRHA Green Reiner Buckle!

Butch Human

In addition to his extensive insurance career, Butch also retired from the United States Marine Corps with a rank of Colonel. He served in the Republic of Vietnam as an infantry platoon and company commander. For his service in Vietnam he was awarded the Bronze Star, Navy Commendation Medal, Vietnamese Cross of Gallantry and the Purple Heart.

Butch was the founder and former owner of Horse Insurance Specialists, Inc. in Pilot Point, Texas, which he built into one of the largest equine insurance agencies in the United States before selling the business in 1997 with the intention of retiring. After five years Butch realized that he was bored with retired life and decided to re-enter the equine insurance business, starting Star H Equine Insurance.

In 2007, after completing the tough 3 year program, Butch was awarded the insurance designation “Agribusiness and Farm Insurance Specialist.”

Butch passed away in 2021 after a brief battle with lung cancer, leaving Star H in the capable hands of his wife, Lucinda.

* The information provided here is intended to be a brief summary. Please contact Star H Equine Insurance and/or review your policy for more detailed information.

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