Star H Equine Insurance
Office: 877-827-4480  
About Us  
Star H Equine Insurance Staff

Star H Equine Insurance was founded by Butch and Lucinda (McIver) Human and is an insurance agency devoted solely to serving the insurance needs of the equine industry.

Lucinda Human

Star Lucinda Human
877-827-4480 Ext: 203

Besides handling the day to day duties of running the backside of the agency, Lucinda works with clients and prospective clients on their farm and liability insurance needs. She is a licensed insurance agent and holds the hard earned Agribusiness and Farm Insurance Specialist (AFIS) designation

Lucinda Hunter

Lucinda successfully showed Hunters for almost 30 years, winning many Equitation Medal Finals and Year-End Hunter Championships, both as a Junior and as an Adult. She was an active NCHJA (NC Hunter/Jumper Association) Board Member for years, and judged NCHJA “C” level hunter shows for over 25 years. Lucinda also enjoyed sitting on the Board of Directors of the NC Horse Council for several years.

Lucinda Stop

In 2003, Lucinda made the switch from showing hunters to showing reining horses, achieving her first reining goal in 2007 when, riding her ‘Mr Jerry Jac,’ placed 2nd in the very competitive and prestigious NRHA Rookie of the Year Finals. Lucinda has continued to show reiners, such as her “Baroom Gunslinger” on which she earned year end championships and NRHA Top Ten Finishes for several years. In 2014, Lucinda tried her hand at showing Futurity horses for a few years, finding it to be quite a fun challenge. Most recently Lucinda and “Made By Magnum” (Bentley) achieved the 2020 NRHA Prime Time Non Pro World Champion Title. Currently Lucinda is enjoying showing her wonderful Buckskin “Made By Magnum” (Bentley) in the Non-Pro Ancillary classes as well as some 7&Up Derby events.

Lucinda stop

Cathy Boles

Star Cathy Boles
Liability and Farm Specialist
877-827-4480 Ext: 202

Cathy looks forward to assisting you with your farm and liability insurance needs.  She came to Star H in 2016 with 10 years’ experience in writing farm coverage while at Johnson Insurance/Johnson Farm & Ag Insurance in Mocksville with a focus on poultry/hog/crop farms.  Licensed in 2003 she started in personal lines, moving to farm/small business in 2007.  Cathy has earned both Certified Insurance Service Representative (CISR) and Agribusiness and Farm Insurance Specialist (AFIS) designations.
Cathy is married to Donald, and they have 2 grown sons, Mark and Randy who live in south Charlotte and Sedalia, NC respectively. Randy and his fiancé Hunter Kinley are to be wed August 2020.
As a young girl Cathy had a pony named Prince for years, then moved on to Dusty, her thoroughbred/quarter horse mix.  She and Dusty had many adventures together, never in the show ring, just pleasure riding until his untimely death a mere 6 weeks prior to her and Donald’s wedding.  Marriage, raising a family, various jobs has kept her from owning another horse, but she has lots of fond memories to pull from.

Now she enjoys babysitting her grand-dog Daisy when Randy and Hunter are out of town.

Cathy Boles

Allison Trottier

Star Allison Trottier
Mortality and Major Medical Specialist
877-827-4480 Ext: 210

Allison Trottier began riding saddlebreds at age 8. She moved from saddleseat to hunters when she attended UNCG, where she became the equestrian team captain during her sophomore year. Allison graduated with a B.A. in Nutrition with a minor in Health.

Allison loves her dogs Beezie and Bernie who are fur-friends to all. She has a quarter horse named Dr. J whom she learned the discipline of reining. Although he’s retired, she has ridden two other reiners to compete in Beginner and Green Reiner classes, earning Top 5 finishes in both the VRHA and SERHA reining associations. Allison will continue to show in 2021 and 2022 in the NRHA Rookie Reiner.

A life-long sports fan, you can find Allison in downtown Winston cheering for her team during hockey season.

Allison Trottier

Valerie Cobler

Star Valerie Cobler
Administrative Assistant
877-827-4480 Ext: 207

Valerie was the first employee hired by Butch Human when Star H Insurance office opened for business in 2004.  Valerie worked part time until 2008. Four years later, she was asked if she would consider returning to Star H again, and she said yes.

Valerie retired after a 32-year career as an Admissions Officer at the North Carolina School of Arts, now known as the University of NC School of the Arts.  With an interest in the arts, especially music and dance, this was the perfect work environment.  Valerie is now in her 17th year as a member of a local tap dancing group that performs several times a month.

Valerie and her husband, Larry, have been horse owners for 25 years.  For approximately 20 years they owned Paint horses, specializing in trail riding.  In addition to local riding, they also took riding vacations throughout the western US and Canada.  Valerie  is the only one that rides now and enjoys trail riding her Morgan horse, Nathan, with friends.  In addition to trail riding she also was a volunteer for several years with a local therapeutic riding program.

Marissa Ruffalo

Star Lisa Jones
Executive Administrative Assistant
877-827-4480 Ext: 206


Lisa Jones and her dogs

Marissa Ruffalo

Star Marissa Ruffalo
Business Manager
877-827-4480 Ext: 201

Marissa is the latest addition to the Star H Insurance Staff. She joined Star H in February 2018 after relocating here with her husband, Tim, from Chicago, IL. Her primary role here at Star H is accounting, but she assists with day to day operations as well as the mortality department’s checking and distribution of policies.

Marissa is a seasoned office support manager with over 30 years’ experience. Her experience in the corporate world of Chicago began in accounting but quickly grew to include other roles that involved human resources, business administration and other undefined roles as needed. Before relocating, she spent the last 20+ years with the same employer, taking on a multitude of tasks that helped her expand her knowledge and experience in the business world.

In addition to her administrative work, Marissa is involved in fostering dogs for local rescues. She has two dogs, Bailey and Otis, who she adopted from Forsyth County. She also loves fitness, competing in body building shows in her early years of weightlifting. She is married to Tim, and has two grown children and four grandchildren who range from 6 months to 11 years old.


Lisa Mastin

Star Lisa Mastin
Administrative Assistant/Receptionist
877-827-4480 ext. 207

My life has always been equine focused. That is why I am so enthusiastic about working for Star H Insurance, a business that knows how to “Talk Horse.” I grew up on the B Bar B Ranch in Clemmons, NC and spent most of my childhood in the Clemmons Western Store. My enthusiasm for horses continued by immersing myself in the Forsyth County 4-H Horse Program. I excelled at 4-H horse judging and horse bowl. I competed myself but also coached winning teams at state, regional and national levels. I built a career in ladies retail clothing but always seemed to transition back into equine related jobs. For several years I worked at “Leonard Farms” Texas Longhorns and Paint Horses. I was responsible for the branding, registering and vetting of 50 head of horses and 400 head of Texas Longhorn Cattle. I also coordinated farm promotional events and the annual cattle sale. In 2002, I accepted a position at Davie County Large Animal Hospital in Mocksville, NC. I became the administrative assistant and continued to work for Davie County Large Animal Hospital for 18 years. My equine hospital experience gave me an understanding of the importance of insuring your horse. This led to my enthusiastically accepting the opportunity to work for Star H Insurance in January of 2021.

I am always a Cowgirl but time without a horse of my own broadened my interests to include positive dog training. My beloved dog “Bandit” and I entertained at nursing homes and community events. Bandit wore costumes, performed funny skits and canine freestyle routines to make everyone smile! Bandit passed in September 2020 so now I am training my sheltie “Wade.”

Lisa Mastin

Lisa MastinStar Jackie Grubbs

Jackie Grubb
Mortality and Major Medical Specialist
877-827-4480 ext. 207

A lifelong horsewoman, Jackie Grubbs, is a natural fit for Star H Equine Insurance. She is our newest Mortality and Major Medical Insurance agent. Riding and showing hunters since the age of 10, Jackie has always enjoyed being around horses. She currently has two horses, Misty and Dove. Misty, who has a little “red headed mare sass” is her trusty hunter she’s owned since age 2, and Dove is a more recent acquisition, only owning her for 3 years.

Jackie comes to Star H from a very customer oriented position in the Eyecare industry where she helped folks find the best solution for their eye care needs. She fitted many of us at Star H in glasses before joining our team. Jackie is married to Justin, a Duke Energy Lineman. He is not a horse person, yet supports Jackie and tries to every day to learn more about the horse world! Besides her two horses, Jackie is the proud Mom of Pudge, her dog of many years, who is always up for coming to work or walking the trails on the farm.

Lisa Mastin

Butch Human

Star Butch Human

Butch Human, Co-Owner of Star H Equine Insurance, was a graduate of the University of North Carolina with a degree in Business Administration and a Major in Insurance. He had over 45 years insurance experience and over 50 years involvement with horses, having ridden several World and National Champions and Reserve Champions in both western pleasure and cutting. He transitioned to reining horses, enjoying going to shows with his wife, Lucinda. In 2011, riding ‘Mr. Jerry Jac’ Butch earned his NRHA Green Reiner Buckle!

Butch Human

In addition to his extensive insurance career, Butch also retired from the United States Marine Corps with a rank of Colonel. He served in the Republic of Vietnam as an infantry platoon and company commander. For his service in Vietnam he was awarded the Bronze Star, Navy Commendation Medal, Vietnamese Cross of Gallantry and the Purple Heart.

Butch was the founder and former owner of Horse Insurance Specialists, Inc. in Pilot Point, Texas, which he built into one of the largest equine insurance agencies in the United States before selling the business in 1997 with the intention of retiring. After five years Butch realized that he was bored with retired life and decided to re-enter the equine insurance business, starting Star H Equine Insurance.

In 2007, after completing the tough 3 year program, Butch was awarded the insurance designation “Agribusiness and Farm Insurance Specialist.”

Butch passed away in 2021 after a brief battle with lung cancer, leaving Star H in the capable hands of his wife, Lucinda.

* The information provided here is intended to be a brief summary. Please contact Star H Equine Insurance and/or review your policy for more detailed information.

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